MICE Index

Intelligent Business Events Resource

Latest Travel News

The Valero Grand Suites Opens with a Full Range of Xn protel Solutions

The Valero Grand Suites Opens with a Full Range of Xn protel Solutions

Singapore – November 8, 2017 (travelindex.com) – Global Hospitality Management Software Company Xn protel Systems today announced the opening of the Valero Grand Suites by Swiss-Belhotel, using its xnPOS F&B Point of Sale system and protel property management software solution. This is the latest addition to the Swiss-Belhotel portfolio that uses Xn protel solutions.

The Valero Grand Suites by Swiss-Belhotel is a 31-storey condominium hotel that has been perfectly designed to exude beauty, elegance and style. It is managed by Swiss-Belhotel International, which was founded in 1987 and has its corporate office in Hong Kong. The company is recognized as one of the world’s fastest-growing hotel management groups, and provides professional expertise and management services for hotels, resorts and serviced residences.

protel PMS is an internationally proven, feature rich hotel property management system that’s trusted worldwide by over 8,000 customers. It seamlessly connects to all the other systems needed and helps enable hotels to empower staff, increase profits and support the growing needs of their business.

xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. It has proven workflow advantages to manage guest check transactions, order-entry operations and remote kitchen/bar orders, while also providing seamless integration with hotel PMS, Loyalty/CRM and ERP systems.

Matthew Faull, Executive Director & Senior Vice President of IT, ECommerce & Distribution, Swiss-Belhotel International said: “Xn protel’s xnPOS and protel software solutions are the preferred choice for our hotels, resorts and serviced residences to easily provide detailed management information and deliver the high standards of guest service, which is the core value of Swiss-Belhotel International.

Matthew Faull continues, “We have been working in partnership with Xn protel for five years since our first deployment of protel PMS and xnPOS in Bahrain, and we continue to deploy these solutions across our properties as we open hotels in both existing and new territories. Xn protel has implemented PMS and POS in properties across Indonesia, Bahrain, Australia and New Zealand, and we are delighted to see the successful implementation at the Valero Grand Suites by Swiss-Belhotel in time for its opening.”

David Lewis, VP Sales – Asia, Xn protel Systems comments: “We congratulate Swiss-Belhotel International on the opening of the Valero Grand Suites by Swiss-Belhotel. We look forward to continuing to extend our relationship, providing open, scalable systems that support the management requirements and customer service focus of Swiss-Belhotel International as they continue to expand into new territories.”

About Swiss-Belhotel International
Founded in 1987 and headquartered in Hong Kong, Swiss-Belhotel International is recognized as one of the world’s fastest-growing hotel management groups. Swiss-Belhotel International provides professional expertise and management services for hotels, resorts and serviced residences. Ranked amongst the world’s top 100 international hotel management companies, Swiss-Belhotel International has been awarded six times as Indonesia’s Leading Global Hotel Chain and Favorite 4-Star Hotel.

Swiss-Belhotel International currently manages a portfolio of more than 145* hotels, resorts and projects located in Cambodia, China, Indonesia, Malaysia, Philippines, Vietnam, Bahrain, Egypt, Iraq, Kuwait, Jordan, Oman, Qatar, Saudi Arabia, United Arab Emirates, Australia, New Zealand, Bulgaria, Georgia, Tanzania and Turkey. Awarded Indonesia’s Leading Global Hotel Chain for six consecutive years, Swiss-Belhotel International is one of the world’s fastest-growing international hotel and hospitality management groups. The Group provides comprehensive and highly professional development and management services in all aspects of hotel, resort and serviced residences. Offices are located in New Zealand, Hong Kong, Australia, China, Europe, Indonesia, United Arab Emirates, and Vietnam.

The Group is committed to progressively increasing its worldwide property portfolio and growing its globally recognized brands by leveraging its strong market presence and extensive sales and marketing networks. At present, Swiss-Belhotel International carries 14 brands including Grand Swiss-Belhotel, Grand Swiss-Belresort, Swiss-Belhotel, Swiss-Belboutique, Swiss-Belresort, Swiss-Belsuites, Swiss-Belvillas, Swiss-Belresidences, Swiss-Belinn, Swiss-Belcourt, Swiss-Belexpress, and the latest addition, Zest Plus, Zest, and Zest OK. Each brand offers a unique level of sophistication in its facilities while consistently delivering high levels of genuine, efficient service to its guests.

“Committed to Excellence in Service and Management”, Swiss-Belhotel International builds partnerships with property owners so that their objectives and goals are achieved and the success and growth of Swiss-Belhotel International continues. The Group’s unique fusion of Swiss hospitality professionalism and its Asian-inspired passion and service is what truly sets Swiss-Belhotel International apart from other hotel management companies.

Each of the Group’s properties proudly carries the hallmark of Swiss-Belhotel International, a symbol that guarantees a combination of quality, convenience and dedication to providing excellent value to business and leisure travellers. This commitment is enshrined in Swiss-Belhotel International’s philosophy of “Passion and Professionalism™”. The most treasured reward for Swiss-Belhotel International is that guests return, which is considered the ultimate compliment to the staff, the management, and to the Group as a whole.

Swiss-Belhotel International Contact:
Linie Cortez-Palacio
Senior Vice President – Marketing and Communication
Group Sales, Marketing, IT & E-Commerce Office
Swiss-Belhotel International
The Blugreen Boutique Office, Tower C – D, 2nd Floor
Jl. Lingkar Luar Barat Kav. 88, Puri Kembangan
Kembangan Utara, Jakarta 11610 – Indonesia
Tel: (62 21) 2952 7277, 2952 7278

About Xn protel Systems
Xn protel Systems is a global hospitality management software company specializing in property management, central reservations, point of sale and activity management solutions. Our business-critical, highly functional, cloud-native and open systems provide the latest technology and flexibility. They help world-class hospitality companies in over 50 countries to optimize revenue generation, simplify service operations and enhance the quality of guest communications.

We are committed to:
Creating open systems. Working closely with our customers and partners we adopt industry standard protocols to break down traditional integration barriers. Creating truly open, flexible solutions that support guests’ growing appetite to be more in control of their stay.

Developing cloud-native products. Our newest technologies are born in the cloud. That means our customers benefit from the latest innovations, can take full advantage of mobile and achieve a lower cost of ownership.

Being easy to do business with. We understand the frustration that comes with unresponsive and inflexible suppliers. We’re not like that. And we don’t take our customers for granted. A customer-centric approach is in our DNA, from preparing quotations through to resolving support calls.

Our next generation, global solutions are backed by outstanding customer service and support. Our dedicated team of highly experienced hotel, hospitality and technology experts work hard to understand customers’ needs and the issues they face. Located across our extensive network of offices, our specialists provide the best advice, solutions and support to make sure customers meet the needs of local markets and achieve their business goals.

The Company was formed in the UK in 2002, as Xn Hotel Systems. It was then renamed in 2015 as Xn protel Systems when protel hotelsoftware became a shareholder.

Xn protel Contact:
Terry Osborne
Head of Marketing
+44 (0) 7788 280434

Xn protel sales Contact: